FAQs

Our company has been operating for more than 25 years, providing storage solutions to the community.

We offer a range of over 15 different storage unit sizes. For detailed information on dimensions and storage recommendations for each unit, please contact us.

Yes, we offer insurance options for our storage units. Please inquire for more details about our insurance coverage.

We do offer a selection of moving supplies. For specific information on available items, please contact our office directly.

As a local, family-owned business, we prioritize exceptional customer service. Our staffed office, convenient location, and commitment to cleanliness set us apart. We also maintain rigorous security measures, including perimeter fencing, computerized access systems, and comprehensive camera surveillance throughout the facility.

You can rent a unit in person, over the phone, or via email. This allows for a smooth and efficient rental process, ensures all your questions are answered, helps you secure the right unit for your needs, and follows all safety protocols.

Extremely accessible! We are conveniently located near major roads, offer a long, wide driveway, 30-foot-wide aisles, and an office that is easy to reach outside the secured area.

Yes, all units have ceiling insulation to control heat and condensation, and some units are fully insulated for added protection.

Most indoor units feature roll-up doors to maximize space and ventilation, while a few are equipped with garage-style overhead doors.

Yes, we offer both heated and cooled units that help prevent excess humidity. Some units are accessed directly from the outside via an individual overhead door, while others are reached through a roll-up door off a 5-foot aisle after passing through a service door.

Units can only be secured through the rental process itself; there is no separate reservation system.

The first month’s rent is prorated if you move in mid-month, but the final month is not. To avoid paying for an extra month, plan to vacate by the end of your final month.

There is no minimum rental period. However, move-out month rent is not prorated, and rentals under 5 full months may incur an administrative fee.

Rent begins at $55 and varies depending on the unit’s size, type, and availability.

Typically, the rate is guaranteed for one year, and in most cases, remains stable beyond that period.

No, there is no administrative fee at move-in. We do require a refundable deposit. For rentals under 5 months, an administrative fee is deducted from the deposit at move-out; for longer rentals, the fee is waived.

Yes, you can purchase a disc lock from us, or bring your own disc lock or hardened shackle padlock.

No, insurance is not mandatory, but we recommend protecting your stored items either through your existing policies or the coverage we offer as an optional add-on.

Yes, we thoroughly vacuum all units before move-in. Water issues are rare and usually only occur due to tenant activity or occasional condensation during extreme conditions.

Yes, all unit doors are cleared with shovels or snow blowers after plowing. Some tenants prefer to keep a shovel on hand for minor snow removal between plowing events. Outdoor paved and gravel units are not plowed and may be difficult to access during heavy snowfall.

For guidance, check our “How Big of a Storage Unit Do I Need?” section under Storage Tips, or contact us and we’ll help you determine the right size.